The Big Picture
The Customer’s Voice is one of a new breed of tools and services for individuals that seek to work on your side to better enable how you manage and use information about you.
Over time, the tools and services in this space will be many and varied:
- Personal data stores that tackle the sizeable data management tasks involved
- Apps and services that enable you to leverage the data you now have available to you in a wide range of ways
- Market places that enable you to release data, should you wish to do so
All these areas are inter-connected, and evolving quickly.